- At least 50% deposit of the total billing amount should be prepaid before printing production, the remaining balances should be settled upon goods pick up.
- For payment via Senangpay, transaction will be proceed & confirm on the next working day. Should such transaction is made after 17:00, two working days will be required for processing.
- Customer should clear up all unsettled balance from any previous overdue job (if any) in order to place new order. Customer is liable to settle any unreflected costs, which may be induced by draft making / editing or delivery, that have not been fully shown on the initial issued invoice. Lee Ming (otherwise known as “The Company”) holds the final rights to terminate the use of Lee Ming online services until all overdue balance has been settled.
- All quotation is valid for 14 calendar days and applies strictly to the individual, party or company that raise such price quotation requests, but not any non-related third parties ; Lee Ming is not liable for any price adjustment during the period nor no advance alert given beforehand.
- All printing of color do exist color variance to certain extent. Under reasonable color variance, customer should not use this as reason and ask for any reprints, discount or refund. Lee Ming will not accept those requests. The Company has its own color management to ensure that all printing colors are within reasonable levels.
- Account Using and Security: The account name and password are on behalf of your identity, customer is required to keep the account and password properly with responsibility. Such account and password should not be disclosed to others nor to let other people to use. All acts conducted with your account and password are deemed to be the acts of the account holder. And account holder is obliged to pay the fees arising from the account. If customer finds that the account and password are misappropriated or otherwise improperly used, he must notify the Company immediately to take further action. However, customer shall not interpret the measures taken by the Company as express or implied warranty or liability for the Company, and the Company shall not be liable for any illegal use of your account number and password. Customer should log out the account properly after used to prevent account name and passwords being theft by others.
- The whole refund process will take 2 weeks to process and complete. All refund requests require refund application form for processing, any personal data that collected from the refund process is strictly using for internal and refund purpose, and will not involve any commercial nor promotion activities.
- How We Collect and Use Information
We collect the following types of information about you:
We ask for certain information such as your username, real name, address, phone number, e-mail address and payment details when you register for a Lee Ming account, or if you correspond with us. We may also retain any messages you send through the Service, and may collect information you provide in User Content you post to the Service. We use this information to operate, maintain, and provide to you the features and functionality of the Service.
- Log File Information
Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.
- Commercial and Marketing Communications
We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related emails.
- We will not rent or sell your information into third parties outside Lee Ming and its group companies (including any parent, subsidiaries and affiliates) without your consent.